Susan E. Cowen, LCSW, Executive Director
Susan joined Family Service of Glencoe as the Executive Director in December 2011. A passionate advocate for maximizing the potential that exists in all of us, Susan has made a career out of making a positive difference in the lives of people in need in Illinois.
As CEO of the Youth Network Council/Illinois Collaboration on Youth, Susan was a voice of advocacy for the vulnerable and the underserved. As Vice President of Adapt America - a community-based mental health service organization - and as a key player at other area social service agencies, Susan has applied her commitment to social services in a variety of environments, facilitating positive change in the lives of at-risk youths, individuals and families across the state. With enthusiasm and a strong spirit of collaboration, Susan has endeavored to empower others with the tools they need to create happier, healthier and more self-sufficient lives for themselves.
A Licensed Clinical Social Worker, Susan has a B.S. in Public Law and Administration from Indiana University’s School of Public and Environmental Affairs, a Masters in Social Work Administration from San Diego State’s School of Social Work and has completed Ph.D. coursework at the Jane Addams School of Social Work at the University of Illinois.
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Cynthia Brunson, BA Cindy is co-facilitator of the Family Service of Glencoe Domestic Violence Program. She received her bachelor's degree at De Paul University. In addition, Cindy has participated in the 40-hour Domestic Violence training and numerous other domestic violence workshops. She has facilitated men's and women's domestic violence groups for seven years. In addition to her work in domestic violence, Cindy started CASA Lake County (Court Appointed Special Advocates) with two other CASA Cook County volunteers in 1994. She currently serves on the CASA Lake County advisory board. Cindy is currently enrolled in the Masters Program at Argosy School of Professional Psychology.
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Brian McHugh, MSW Brian recently joined the staff to work with the Crisis and the Domestic Violence teams. He assists with the Public Safety on-call work and follows up with families after crises. Brian also conducts Family Service of Glencoe domestic violence evaluations in partnership with the 2nd District Circuit Court. Brian joined the staff in 2009 and concurrently works at the North Shore Senior Center as a specialist in Elder Abuse and Community Care. He has also worked with Alternatives, Inc. as an on-call Crisis Specialist and with Uptown Hull House as a Child and Family Specialist. Brian received his Masters of Social Work from University of Illinois at Chicago, Jane Addams School of Social Work. He also has many certifications that enhance his qualifications including Domestic Violence Certification, DCFS Certification, Balance and Restorative Justice Certification, and Psychopharmacology Certification.
Not currently accepting new clients.
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Joan Merlo, Licensed Clinical Social Worker (LCSW)
Joan Merlo is a psychotherapist, educator & writer with over 20 years of experience serving individuals, families & groups at local hospitals & social service agencies before joining FSG in 2002. She is a graduate of Loyola University School of Social Work, where she was adjunct faculty and has completed a post graduate degree at the Center for Religion & Psychotherapy of Chicago. Joan has also recently obtained continuing education certificates at Wellesley's Stone Center for Women's Studies, and Harvard Medical School Seminars in Mindfulness & Attuned Relating. She has expertise in facilitating healing , mindful awareness, self care & self confidence with her clients during periods of change and challenge in such areas as parenting teens and young adults, "power grand-parenting", handling anxiety and depression, and adjusting to divorce, bereavement, or job loss. Joan also has a private practice in Highland Park, and is a frequent adult education lecturer and retreat presenter for north shore churches & community organizations.
Joan is accepting new clients.
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Alec (Al) Ross, Licensed Clinical Social Worker (LCSW), Youth and Family Outreach Coordinator
Al is the Youth, Family and Community Coordinator for Family Service of Glencoe. In that capacity, he is developing programs to dynamically serve children, teens, and their parents and care providers through FSG services. Al has been working in direct clinical practice, program development, administrative and supervision and teaching for more than 28 years. A graduate of University of Chicago, Al is currently adjunct professor of social work at Loyola University and teaches at the Northwestern University Graduate School of Psychology.
Al is accepting new clients.
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Nancy Rosen, MS, NCC, Licensed Professional Counselor (LPC)
Nancy joined the professional staff at Family Service of Glencoe in 2011. As a licensed Professional Counselor, Nancy provides psychotherapy services to individuals and families, with a special focus on children and adolescents. She received her Master of Science degree in Community Counseling from National-Louis University and is also certified by the National Board of Certified Counselors. Nancy has additional training and experience in sexual assault and abuse counseling, as well as grief counseling for children and adults.
Nancy is accepting new clients.
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Anne Rossen, MA, Licensed Clinical Professional Counselor (LCPC)
Anne provides counseling and psychotherapy to individuals, couples, and families experiencing transitions in their lives or challenges in the areas of relationship, emotion, behavior, or mood. She also facilitates support and psycho-educational groups for adults and adolescents. Anne has a solid understanding of both the change process and human development over the life span -- in addition to a deep appreciation for individual differences and human complexity. She is a versatile therapist skilled in many treatment methods, including interpersonal, cognitive-behavioral, emotion-focused, and writing therapies as well as ones based on positive psychology and mindfulness concepts. Anne holds a Master of Arts in Counseling Psychology from Northwestern University, where she has helped train graduate students in the field; a Master of Science in Jewish Studies from Spertus Institute; and a Bachelor of Arts in English from the University of Michigan. She also has advanced training in mind-body medicine from the Center for Mind-Body Medicine in Washington D.C. In addition to working at FSG, Anne maintains an independent psychotherapy practice in Highland Park.
Anne is accepting new clients.
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Paul Wachowiak, MSW, Licensed Clinical Social Worker (LCSW), Senior Services Coordinator
Paul Wachowiak is a licensed clinical Social Worker who has almost 40 years experience, and who has been working at Family Service of Glencoe since 1980. He has a Bachelor of Science degree in psychology from Loyola University in Chicago, and received his Master of Social Work degree from Jane Addams College of Social Work at University of Illinois Chicago campus. Prior to coming to Family Service of Glencoe Paul had extensive experience at a variety of inpatient and outpatient mental health agencies. He also worked at the North Shore Senior Center in several capacities including clinical supervisor at their Northfield office for seven years, and facilitator of a Parkinson’s Disease Support Group. At FSG, he provides counseling and psychotherapy to individuals, couples and Glencoe families, and is a distinguished and respected senior advisor to the FSG clinical staff. Paul coordinates senior services at Family Service of Glencoe and is liaison to the Senior Housing Assistance Program in Glencoe. Paul has been in private practice since 1993.
Paul is accepting new clients.
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Liz Coney, MBA, Business Manager
Liz Coney has been the Business Manager at Family Service of Glencoe since January, 2006. She received an MBA from Northwestern University and has worked in the field of business and accounting for twenty-five years. Most recently, she spent seven years as an accountant at Midwest Palliative & Hospice CareCenter. She is thrilled to be back in Glencoe where she spent ten wonderful years of her childhood.
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Janet Sorensen, MA, MSA, Office Manager
Janet Sorensen joined Family Service of Glencoe as Office Manager in March 2011. She has Masters degrees in Counseling Psychology and Accounting and is a CPA. Janet has 25 years of management experience, most recently as Vice President of Human Resources and Chief Financial Officer at Midwest Palliative & Hospice CareCenter. Janet is a hospice volunteer, and prior to joining the staff of FSG, she also volunteered at CJE's Adult Day Services and at the Alzheimer's Association.
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